SCA Quinn Feedback

Below are some of the customer comments we have received about SCA Quinn....

 

Course: Positive Behaviour Management - delivered to staff from The Rose Road Association

Trainer: Philip Ferguson

 

Course:  Medication & Infection Control Refresher

Trainer: Penny Brown

(Course gained a 100% positive evaluation)
 

 

Course: Food Hygiene & Food Preparation

Trainer: Tina Mentor

(Course gained a 100% positive evaluation)

 

 

Course: Moving & Handling Refresher 

Trainer: Tina Mentor

 (Course gained a 100% positive evaluation)

 

 

Course: Specialist Dementia Awareness

Trainer: Tina Mentor

 

 

Course: Personal Care/Catheter & Stoma Care

Trainer: Tina Mentor

Course: Vulnerable Person Awareness

Trainer: Paula Bennetts

 

Course: HR for non HR Managers Training

Trainer: Paula Bennetts

Customer: Aspire Sussex

“I wanted to say how much I got out of the training yesterday, I really wish I had used the iPad and videoed it for the Quality Team. Every obstacle or negative offered by those present Paula swiftly overturned and offered a positive slant or solution. She remained pleasant and entertaining but did not give an inch on accepting the option of leaving poorly performing staff (tutors) in place, instead she gave practical advice on how to engage with them to drive forward improvement. I have written down some of her comments to share with the QA Team as I know these will make a welcome antidote to what can feel like an up-hill struggle with staff attitude to the OLE process. Thanks for including me in the day, Briony – Aspire Sussex.”