Advice & Guidance

If you have a question regarding your care, your finances or any other matter then we can help. We have a number of services within SCA Care that can provide support and guidance such as our Homesafe service and our Advocacy services.

We run the Home Safe service on behalf of Southampton City Council. It is an independent information and signposting scheme. It aims to help direct people to services that can support them to remain safe, secure and independent in their own home.

The Home Safe service is available to people who live in Southampton. There is no charge for the service.

A wide range of information about support services is available, including:

•Home security and fire prevention
•Aids and equipment
•Keeping warm and well
•Managing personal care
•Assistance with hearing or sight difficulties
•Maintaining the home
•Gardening services
•Counselling and bereavement support
•Social and Luncheon Clubs including those for minority ethnic groups
•Benefit advice
•Help with filling out forms
•and many more

For more information about the service and how to receive assistance, you can contact the Home Safe Co-ordinator who will arrange to visit you at home to discuss your needs confidentially, and offer help and advice.


To contact us call 023 8051 6013

(Homesafe office hours are 11.00am to 2.00pm, Monday to Friday, however there is a 24 hour answerphone and ALL messages left will be dealt with on the next working day.)

(None of the services offered by external companies, or the quality of service they provide, are endorsed by SCA or the Council. Neither SCA nor the Council can be held liable for any loss or damage suffered if, for any reason the company fails to provide a service to a reasonable standard or is negligent in its provision).



Our advocacy services can support with a range of issues and are available across a wide geographical area.

Please click here to find out more.